Virtual Support for Busy Businesses
Property expertise. Business experience. Exceptional customer support
Support Built Around Your Business
Experienced Support When You Need It
With extensive experience in property, retail management and customer service, The Property Support Desk understands what it takes to keep a busy business running smoothly. We provide flexible, reliable virtual support tailored to you from administration and client communication to sales support, marketing, social media and the day-to-day tasks that take up valuable time.
Property & Estate Agency Support
Practical, experienced support for busy estate agents and property professionals. From the moment a property comes to market through to completion, we can take care of the time consuming administration, communication and marketing tasks that keep your business moving.
Sales & Administration
Property listings, brochures, viewing administration, sales progression and the everyday tasks that keep your pipeline organised.
Client Communication
Professional communication with vendors, buyers, solicitors and other parties, including updates, follow-ups and appointment coordination.
Property Marketing
Property descriptions, marketing materials, social media content and support preparing listings to present properties at their best.
Business & Administrative Support
Reliable, flexible support for busy businesses that need an extra pair of hands without the commitment of employing additional staff. From everyday administration and organisation to customer enquiries and ongoing business support, we can step in where you need us most.
Business Administration
Emails, documents, data entry, diary management, research and the everyday administration that can quickly take over your working day.
Customer Support
Friendly, professional handling of customer enquiries, follow-ups, appointments and communication, helping you maintain the service your customers expect
Organisation & Coordination
Keeping tasks, appointments, suppliers and day-to-day activity organised, followed up and moving in the right direction
Customer Service & Client Support
Great customer service can make all the difference. We provide friendly, professional support with customer enquiries, communication and follow-ups, helping you stay responsive and maintain the personal service your customers value, even when you’re at your busiest.
Customer Enquiries
Professional and friendly support with incoming enquiries, messages and requests, ensuring customers receive a prompt and helpful response
Follow-Ups & Communication
Keeping in touch with customers, following up outstanding matters and making sure important conversations and actions aren’t overlooked.
Customer Experience
Supporting the way you communicate with your customers, helping create a consistent, organised and personal experience from first contact onwards.
Social Media & Marketing Support
Keeping your business visible online takes time. We can help create and manage engaging, professional content that reflects your business, keeps your social media active and helps you stay connected with your customers, without it taking over your working day.
Content Creation
Engaging social media posts, graphics and written content created to reflect the personality and style of your business
Social Media Support
Help with planning, preparing and posting content across your social channels, keeping your business visible and consistent.
Marketing Materials
Support creating promotional graphics, property marketing, customer communications and other materials to help showcase your business professionally